SPANDA Framework Step 5: “Delight” By Building a Customer Success Framework
Almost every other brand focuses on meeting the customers’ expectations. But the businesses that stand out are the ones that concentrate on enhancing their overall experience and converting them into loyal, long-term brand ambassadors.
SPANDA Framework Step 4: “Nurture” To Create Lasting Relationships
You need a balance of both inbound and outbound methodologies to help nurture your customers and aid your overall organizational growth.
SPANDA Framework Step 3: “Attract” & Build Sales Funnel with Inbound Marketing
The reason inbound marketing strategies work effectively for customer attraction and holistic business growth is its inclination towards enhancing customer experience and building meaningful relationships with them.
SPANDA Framework Step 6: “Ascend” With Gap Analysis and Risk Mitigation
Analyzing existing business gaps and identifying and mitigating possible risks are essential for improving profitability and increasing overall business growth, leading to absolute ascension.